Privacy Policy

Last updated: March 16, 2026

Nova AI Integrations ("Nova," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

We collect information you provide directly to us, including:

• Business name, owner name, and contact information
• Phone numbers and email addresses
• Payment information (processed securely via Stripe)
• Call recordings and transcripts made through our AI assistant
• Appointment and booking data

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our AI call assistant services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns to improve our services

3. Call Recording and AI Processing

Our AI assistant may record calls for quality assurance and service improvement. By using our service, you acknowledge that calls may be recorded and processed by our AI systems. We require that your business disclose call recording to callers in accordance with applicable law.

4. Data Sharing

We do not sell your personal information. We may share information with:

• Service providers (VAPI, Twilio, GoHighLevel, Stripe) to deliver our services
• Legal authorities when required by law
• Business transferees in the event of a merger or acquisition

5. Data Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data by contacting us.

7. Your Rights

You have the right to access, correct, or delete your personal information. Contact us at novaaiintegrations@gmail.com or (844) 523-3275 to exercise these rights.

8. Contact Us

Nova AI Integrations
Phone: (844) 523-3275
Email: novaaiintegrations@gmail.com